SHIPPING
How long will it take for my order to ship?
Most standard orders ship within 5 business days from the date of purchase. If the items are unavailable, we will email you within 1 business day informing you of the estimated waiting time.
Do you ship internationally? And how long will it take for the shipment to arrive?
Yes, international orders arrive about 10 business days from the ship date. Please note that your package may experience delays due to unforeseen circumstances.
Which countries/regions can you ship to?
When filling out the shipping information form, the countries/regions available for selection in the dropdown menu are the ones we can ship to. If your country/region is listed outside the options, we currently do not offer shipping to that location.
Will I be responsible for any customs duties?
Customers are responsible for any international customs duty fees and taxes that may be incurred during the shipping process.
How can I track my order?
Once your order departs our shipping facility, you will receive a shipping confirmation email with the tracking information associated with your order. The logistics tracking number will be generated within approximately 7 business days after placing the order, and we will keep you updated and track your order closely to ensure safe delivery.
Can I update my shipping address?
Once your order is placed, we can't guarantee that changes can be made. However, we will contact the shipping company and give you feedback immediately. Don't hesitate to contact our team at infor@deeyeco.com with any further requirements.
What are your shipping charges?
We do free shipping for all over the world.